Terms and conditions.

1. Who we are

Ultimate Apps (“we”, “us”) sells and runs NovellaForge. You can reach us at support@novellaforge.app or through the contact form.

By starting a trial, buying, downloading or using Creator Studio (the “Software”) you agree to these terms. If you do not agree, please do not use it.

2. What you are getting

Creator Studio is desktop software for making visual novels. It runs on your computer, and the stories you make are stored on your computer. We also run this website, which handles your account, payments, licence and downloads.

• Trial. Each email address can start one free seven-day trial of the full Software. No payment details are needed and nothing renews automatically. When the trial ends the Software stops working on your device until you buy a licence.
• Licence. A one-off payment of £19.99 buys a perpetual licence (it does not expire) to use the version you receive and the updates released during the first 365 days from purchase.
• Update support. After that year the Software you installed keeps working. If you want newer releases, you can add another year of update support for £9.99. It is optional and never renews automatically.
• Devices. One licence may be activated on up to 2 devices that you own or use personally. You can release a device from your account to move it to another computer.

Prices are in pounds sterling and are shown again at checkout before you pay. If any tax applies to your purchase it will be shown at checkout.

3. Your licence

We grant you a personal, non-exclusive, non-transferable licence to install and use the Software to create, test and publish your own visual novels, including commercially. You may not:

• share your licence, account or activation with other people, or exceed the device limit;
• copy, resell, rent, sublicense or redistribute the Software;
• remove, bypass or tamper with the licence check, or build tools that do;
• reverse engineer or decompile the Software, except where the law gives you that right regardless of this clause;
• use the Software to break the law or the rights of others.

If you break these rules we may revoke the licence. We will tell you why, and we will consider any refund owed to you under the law.

4. Your stories and what you publish

You own what you make. We claim no ownership of, and take no royalty from, your stories, pictures, music or the games you publish with the Software. The standalone players the Software exports include runtime code that we license to you so that your games can run; you may distribute them with your games.

You are responsible for your content and for what you publish. In particular:

• You must have the right to use everything you put into a story, including pictures, music, and any game you import. Only import games you made or have permission to use.
• You must not create or publish content that is illegal, and in particular nothing that sexualises children (this is strictly prohibited, and we will report it where the law requires).
• The Software lets you choose an age rating, including adult content. Adult content is only allowed where it is legal, and you are responsible for age-appropriate labelling and for meeting the rules of wherever you publish it and the laws that apply to your players.

5. AI features

The Software can send your prompts and story text to AI providers that you choose and configure (for example OpenRouter, a model on your own computer, or an image service) to create text, pictures, music or voices. That traffic goes directly from your computer to the provider, not through us. The provider’s own terms, prices and privacy policy apply, and you are responsible for your account with them and their charges.

AI output can be inaccurate, offensive or similar to existing work. You are responsible for checking anything you publish. We do not guarantee that AI output is original or free of third-party rights.

6. Buying, delivery and cancelling

• Payments are taken by Stripe. We never see or store your card details.
• Your licence is issued automatically once Stripe confirms your payment. You will be able to sign in to your account (we email you a one-time link), download the Software and activate your devices.
• You are buying digital content that we make available immediately. At checkout you ask for immediate access and acknowledge that this affects your right to cancel. Our refund policy explains this and your other rights in full.

7. Updates, changes and availability

We may improve, change or discontinue features. We will not make changes that stop the version you have installed from working. After activation, the licence is checked on your device and does not require us to be online. Online AI features depend on the providers you use, and downloads and activation depend on this website being available. We do not promise uninterrupted availability of the website.

8. Our rights in the Software

The Software, the NovellaForge name and artwork, and this website belong to us or our licensors. Nothing in these terms transfers them to you apart from the licence in section 3.

9. Your legal rights and our responsibility

If you are a consumer, the Consumer Rights Act 2015 says digital content must be of satisfactory quality, fit for a purpose you made known to us, and as described. Nothing in these terms limits those rights; see the refund policy for what you can ask for if something is wrong.

Nothing limits our liability for death or personal injury caused by our negligence, for fraud, or for anything the law does not allow us to limit. Subject to that, we are not liable for loss that was not a foreseeable result of us breaking these terms, for loss of data stored on your own devices (please back up your stories), or for business losses such as lost profit. If you use the Software for business, our total liability in relation to it is limited to the amount you paid us in the twelve months before the claim.

10. Changes to these terms

We may update these terms, for example to reflect changes to the Software or the law. We will show the date above and, for significant changes, tell you by email. Changes do not apply to a purchase you have already made if they make it worse for you.

11. Law and disputes

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may also bring a claim in the courts there, and wherever you live you keep the mandatory consumer protections of your home country. If you have a problem please contact us first so we can put it right.